FAQ
Frequently askedquestions.
Plain answers about independent adjusting and how a claim is handled.
How a claim works
What is an independent adjuster?
An independent adjuster is not employed by an insurance company. They investigate a claim, document the loss and evaluate it on the facts.
What does an adjuster do on a claim?
They look at what happened, gather the facts and documents, record the damage in writing, and assess the claim against the policy.
Who does the firm work for?
Starkey Adjusting Services works with policyholders and with insurance companies.
What should I keep after a loss?
Keep your policy documents together, and keep photographs and notes of the damage. Write down the date and what happened.
What happens after the evaluation?
The findings are explained, so you know what was found and what happens next.